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Overview

RH Cortexa LLC ("RH Cortexa", "we", "our", or "us") is committed to protecting your personal information. This Privacy Policy explains what data we collect when you visit rhcortexa.com or interact with us, how we use it, and what rights you have in relation to it.

This policy applies to our website and any forms, communications, or services accessed through it. By using our website you agree to the practices described here.

We do not sell, rent, or trade your personal data to third parties under any circumstances.

Data we collect

We collect information in two ways — directly from you, and automatically through your use of our site.

Information you provide directly:

  • Name, email address, and company name submitted via our contact form
  • The service you are interested in and any message content you provide
  • Any additional information included in email correspondence with our team

Information collected automatically:

  • Browser type, operating system, and device type
  • Pages visited, time spent, and referring URLs
  • IP address (anonymised where possible)
  • Cookie identifiers (see the Cookies section below)

How we use your data

We use the information we collect for the following purposes:

  • To respond to your enquiries and communicate about potential engagements
  • To provide, maintain, and improve our website and services
  • To understand how visitors use our site and improve the user experience
  • To comply with legal obligations and protect our legitimate business interests
  • To send relevant service information where you have given consent

Our legal basis for processing your data is either your consent, the performance of a contract, or our legitimate interests in operating and improving our business — whichever is most applicable to the specific purpose.

Sharing & disclosure

We do not sell or rent your personal information. We may share your data only in the following limited circumstances:

  • Service providers: We use FormSubmit (formsubmit.co) to process contact form submissions. They process data on our behalf and are bound by their own privacy policy and data processing agreements.
  • Legal requirements: We may disclose information if required by law, court order, or governmental authority.
  • Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

All third parties we work with are required to handle your information with the same level of protection described in this policy.

Cookies

Our website uses a minimal set of cookies necessary for the site to function correctly. We do not use advertising cookies or cross-site tracking cookies.

  • Essential cookies: Required for basic website functionality. These cannot be disabled.
  • Analytics cookies: Used to understand how visitors interact with our site in aggregate. Data is anonymised and not linked to individuals.

You can control cookies through your browser settings. Disabling analytics cookies will not affect your ability to use the site.

Data retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

  • Contact form enquiries are retained for up to 3 years from the date of submission
  • Client engagement data is retained for 7 years in accordance with applicable US federal and state tax and accounting requirements
  • Analytics data is retained in anonymised, aggregated form indefinitely

You may request deletion of your data at any time (see Your Rights below).

Your rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the data we hold about you
  • Correction: Request that inaccurate data be corrected
  • Deletion: Request that your data be deleted, subject to legal requirements
  • Portability: Request your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests
  • Restriction: Request that we limit how we process your data

To exercise any of these rights, contact us at support@rhcortexa.com. We will respond within 30 days.

Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data transmitted through our contact form is encrypted in transit using TLS.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security and encourage you to use caution when sharing sensitive information online.

Children

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately and we will delete it promptly.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

Continued use of our website following any changes constitutes your acceptance of the updated policy.

Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

  • Email: support@rhcortexa.com
  • Mailing address: RH Cortexa LLC, 4008 Laramie Street, Suite D, Cheyenne, WY 82001, USA